Return & Refund Policy

At 【请替换：店铺名称】, we want you to shop with confidence. If you are not fully satisfied with your purchase, you may request a return under the conditions outlined below.

Return Period

Return requests must be submitted within 14 days from the date you receive your order.

Return Conditions

To be eligible for a return, products must meet the following criteria:

The product is unused and in its original condition.
Original packaging is included when applicable.
All accessories, components, and materials originally included are returned.
The product has not been altered, damaged, or improperly handled after delivery.

Returns may be declined if these conditions are not met.

Items Not Eligible for Return

The following items are generally non-returnable:

Personalized or customized products.
Digital goods and downloadable products.
Gift cards.
Clearance or final-sale items.
Products that have been used, installed, modified, or damaged.

Refunds

Once your returned product is received and inspected, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5-10 business days. Please note that the timing for the refund to appear on your account may vary depending on your payment provider.

Damaged or Incorrect Products

If your order arrives damaged, defective, incomplete, or with an incorrect item, please retain the product and its original packaging until we review the issue.

Return Shipping

Return shipping costs are the responsibility of the customer unless the return is due to a defective product, damage during shipping, or an incorrect order fulfillment.